HGR Na Comunidade

Low-Dollar Lou

vendedor de coche

Alec Pendleton(Courtesy of Guest Blogger Alec Pendleton, Big Ideas for Small Companies, powered by The MPI Group)

In a not-very-nice part of the town where I grew up, there was a used-car lot with a prominent sign reading: “Low-Dollar Lou has the Best Buy for You!” A quick look at his scraggly inventory and an even quicker encounter with Lou himself, with his broad smile and his two-handed handshake (the better to remove my watch?), led me to doubt that his slogan was true.

Every survey of buyers I’ve ever seen ranks price well down the list of priorities, lower than such things as quality, reliability, trustworthiness, location, convenience, etc. — yet the vast majority of advertising focuses first and foremost on price. A large metropolitan area might have as many as a dozen Chevrolet dealers, for example, and yet somehow every one of them has the lowest price. Furniture stores, grocery stores, gas stations, pizza shops, and even Lexus dealers want the world to know how low, low, LOW their prices are.

But why? I can only assume these merchants think that price is more important to customers than the surveys report. And yet, does a Lexus dealer really believe that price is the primary motivator of someone shopping for a $60,000 car? So she or he can brag to friends about saving $500?

I, for one, believe the surveys. I’ve seen two gas stations side-by-side, one with prices $0.10 per gallon higher than the other — and both were equally busy. I’ve shopped for low prices when buying cars, and always left the dealership feeling that there was something I didn’t know — that somehow, some way, the salesman had fleeced me. Worst of all, as a salesman myself, in pursuing an order I badly needed for my manufacturing business, I cut the price myself — without even being asked! (I got the order, and promptly lost money on it.)

There’s an adage that opportunity lies in following a different path than everyone else and that applies to competing on price. It’s a desperate, flawed strategy that inevitably leads to a downward spiral of revenues and profits, as a fixation on low, low, LOW prices attracts the least desirable customers. In a sense, competing on price means that success is defined as being the last one to go broke. It keeps you in a constant state of vulnerability, which is a damn unpleasant way to earn a living.

So what about you? Are you caught in the low, low, LOW price trap? Or have you defined your business — and your customer value — in more meaningful (and margin-full) terms? I’m not suggesting that Low-Dollar Lou change his slogan to “High-Dollar Hal will be your Best Pal,” but he might have attracted different customers — and earned a better living — if he’d focused on something other than price.

Que tipo de empresario é HGR? Q & A co Departamento de Contabilidade

HGR's accounting department
(l to r): Lonnie, Paul and Ed

(Courtesy of Guest Blogger Ed Kneitel, HGR’s controller)

O que o seu departamento de facer?

The Accounting Department is the financial hub of HGR. We work on daily cash reconciliation, processing vendor invoices and customer payments, and preparing monthly financial statements. We manage business relationships with our cell phone carrier, insurance carrier, network administrator, bank, phone company, Internet provider, cable TV provider, and anyone else that receives an HGR check. We support DataFlo, which is our accounting system, and work closely with our development team for support and enhancements. We have an open-door policy, and no issue is too difficult for us to tackle!

Cantas persoas traballan no seu departamento, e cales son as súas funcións?

Paul, HGR’s chief financial officer, works on strategic business decisions, customer and vendor relationship management, managing our Austin Call Center and other special projects. Ed, HGR’s controller, manages the day-to-day activities of the department. Lonnie, HGR’s accounting assistant, works with vendors and customers to pay bills and receive payments.

As cualificacións que precisa para ser exitosa no seu departamento?

We never know when we will be asked to address, and it’s often a time-sensitive issue on short notice; so, we must be flexible and available at all times. We must be able to multi-task, have a good memory (most of the time!), excellent computer skills, an accounting background, understand accounting software, be very well-organized, and have good interpersonal communication skills.

O que máis lle gusta no seu departamento?

HGR’s Accounting Department is never boring, since there is something new to do every day — whether we like it or not! We enjoy a challenge; so, bring it on!

Que desafíos o seu departamento afrontou e como superalas-los?

Lonnie joined the department in November 2016 and has been a major factor in the success of the department during the last year.

Que cambios na forma na que o seu departamento fai negocios ocorreron nos últimos anos?

We have integrated credit card processing into DataFlo, eliminating almost all errors. We also have made major enhancements to DataFlo that have saved time in data processing. We have implemented Smartsheet, a collaborative tool that allows salespeople to view customer wire and PayPal payments, which has eliminated numerous email.

Que procesos de mellora continua que espera para aplicar no futuro?

We will be flowcharting HGR’s business processes, which will allow us to spot areas for improvement as we look to upgrade DataFlo. We also hope to further streamline the purchasing process by moving the entire inspection-to-P.O. function to Microsoft’s customer relationship management software (CRM).

Cal é o ambiente xeral do HGR como?

HGR is always buzzing with activity; there is no other company like it! Everyone is friendly, willing to chat for a few minutes, and genuinely cares about each other, both personally and professionally. We practice what we preach when it comes to our company values!

Cal é a súa perspectiva sobre a fabricación, o excedente, a recuperación do investimento / produto ciclo de vida / reciclaxe de equipos?

HGR serves companies that can’t afford or don’t want to purchase new equipment, as well as companies interested in selling their used equipment. Our business model has proved the test of time throughout almost 20 years in business; so, there is definitely a market for the products and services that we provide. We are constantly moving inventory through our showroom as a result of purchases and sales; so, our “shelves” (okay, aisles and bays) always have new products on display.

Poka-Yoke It: como os dispositivos de proba de erros poden evitar o erro humano


George Taninecz MPI Group(Courtesy of Guest Blogger George Taninecz, VP of research, The MPI Group)

While buying a pair of dress slacks recently, I was surprised to see the department manager using a mistake-proofing device to mark the pant length for tailoring. He placed an upside-down, Y-shaped tool on the floor and against the back of my pant leg.

At the top of the device, he marked a line on the trousers, which established the distance to the ground. Based on that line and the amount of break I wanted in the trousers, the tailor would know where to hem. Poka-yoke for pants.

Shigeo Shingo came up with the term “poka-yoke” (“mistake-proofing” or “inadvertent error prevention” in Japanese) in the 1960s when designing Toyota production processes that would not allow a human error to occur: “A poka-yoke device is an improvement in the form of a jig or fixture that helps achieve 100-percent acceptable product by preventing the occurrence of defects.”[1]

I first saw and used a poka-yoke device more than four decades ago. Every few years, my dad, who was a steelworker, would get 13 weeks of vacation. He often took this block of time during the summer to tackle a household project. In 1973, the job was to apply aluminum siding to our house. His crew was me, my brother, and one of my sisters (my other sister, who was an adult, missed out on the fun).

My dad set the bottom row of siding in place using a level and other means, taking his time to get it just right. Then, with the bottom row attached, each of us would grab our poka-yoke device, which was a piece of wood, shaped like an L. The short, horizontal leg matched the width of the bottom of the siding, and the top of the upright length established the vertical distance for the next piece of siding. We would push our devices against the attached siding and upward, rest the next piece of siding on top of the wood, and my dad would nail the perfectly located piece in place.

Even with the clever mistake-proofing tool, it still took a very long time for one adult and three teenagers to side a house. Fortunately, it also was the summer of the Watergate hearings. When the network broadcasts began, my dad would call it quits to watch. I still associate the southern drawl of Senator Sam Ervin, who headed the Senate Watergate Committee, with much-needed relaxation.

Since that summer of siding, I’ve seen a lot of poka-yokes:

  • In manufacturing plants, where devices prevent employees from reaching into machines and harming themselves or stop workers from selecting the wrong part or attaching a part in the wrong location or manner.
  • In buildings, where elevator doors won’t close if someone is between the doors, won’t open if the elevator is moving, or the elevator won’t move if the weight of individuals within the elevator exceeds a safe limit.
  • At my house, where the washer won’t run unless the door is closed, the mower won’t cut unless the safety bar is engaged, and the garage door won’t lower if a sensor indicates an object is in its way.

I wish mistake-proofing methods could be used for other, bigger problems and put an end to catastrophic outcomes. Imagine if you could apply a poka-yoke to prevent the suffering and dying of people simply because they cannot afford healthcare. Or to stop an evil assassin from stockpiling automatic weapons and killing dozens of unarmed civilians.

Maybe we can. Of course, how and where to apply the poka-yokes would require open, honest, and civil discourse. Real problem solving demands nothing less. Are we willing to try?

[1] Shigeo Shingo, translated by Andrew P. Dillon, A Study of the Toyota Production System, Productivity Press, New York, 1989.

O fabricante local elimina problemas de ruído e humidade para a industria da construción

Keene noise reduction Quiet Qurl sound control mat
Quiet Qurl® 55/025 MC sound control mat designed to limit impact noise between floors


Jim Keene Keene Building Products

How did Keene Building Products get its start?

Keene was started in 2002 as an importer but quickly began development of its production line. Although educated as an accountant, Jim Keene, the founder, became involved in the engineering of the system to produce the materials XCHARX a unique plastic extrusion process. Sales were simple since he was involved with many of the customers in the market.

Why was the decision made to locate in Euclid?

Jim’s home town is Richmond Heights, up the hill, but his father and mother went to Euclid High School. Euclid is a great place to manufacture, and Jim wanted to be a manufacturer.

How are the products that you manufacture used?

Keene Building Products is a manufacturer of three-dimensional filament products for the construction industry. Its noise products are designed for construction projects, such as multi-family apartments and condominiums to stop impact and airborne noise, while its building-envelope products can be utilized in wall, masonry, roofing, and foundation applications to eliminate moisture issues.

Starting as a plastic manufacturing company in 2002, Keene has innovated new construction tools in an effort to improve product performance for the market. At first, it only manufactured entangled net products in applications that had coatings and concrete all around them. Today, its capabilities include blending powders and creating chemicals. In addition to plastics extrusion, the company has expanded its expertise to floor-preparation products, below-grade systems, roofing, plastic fabricating and 3D filament.

How many employees work in the facility in Euclid?

30 employees but it will be increasing to 50 in the near future.

Tell us about your building expansion. How many square feet and why?Keene Building Products expansion

25,000 square feet for warehouse purposes that will allow us more room for manufacturing.

Are there ways that the company participates in the community?

Not yet!! We will soon.

What do you think is the biggest challenge that manufacturing currently faces?

Skilled labor

What does the future of manufacturing, especially in Northeast Ohio, look like?

The future is very bright here but we need to educate our young people better. Our schools are not up to par, and our workforce doesn’t graduate ready for the positions we need to fill.

O que inspira ti?

Helping the people in our organization realize their career and financial goals.

Are there any interesting facts about Keene Building that most people don’t know?

  • Weatherhead 100 four years running
  • Two businesses in the award
  • Holder of 20 patents either issued or pending
  • Family business with other family members as part of the team
  • More likely to sell product on one of the coasts, with full North American coverage and sales in every state
Keene building envelope
Driwall™ Rainscreen 020-1, a drainage mat for exterior wall systems

Consellos gramaticais: et cetera e elipses

E a lista segue e segue ...

Cando escribimos, ás veces, queremos indicar as cousas que falten na nosa escrita.

Mediante unha solicitude especial dun dos nosos empregados do centro de atención telefónica, revisaremos dous elementos gramaticais que a miúdo se confunden, etc., e elipses.

Et cetera (etc.)

En primeiro lugar, a miúdo usada e incorrectamente puntuada "etc." Etc. é a abreviatura de "et cetera", que significa "e o resto ". Así que, por escrito, significa"e así por diante "ou"e outras cousas "na mesma clase que os obxectos que está a incluír pero que non están incluídos na lista. Se está a incluír elementos específicos, non debe usar, etc.

Ademais, non debería usar "e etc.," porque estaría dicindo "e e". E, se usou "como" ou "por exemplo ou por exemplo" antes na oración, que discutimos en Este blog, non é necesario usar "etc." Isto sería redundante porque xa indicaches que a lista está incompleta xa que só estás aportando algúns exemplos. Tamén é redundante e innecesario dicir "etc., etc.". E un ditido final: "etc." e "et al." Non significan o mesmo. "Et al." Úsase cunha lista de persoas porque significa "et alii" ou "e outras persoas".

Non importa onde apareza na frase "etc." require un período despois de "c" e unha coma se remata unha lista no medio da frase:

  • Encántame montar todas as atraccións do parque de atraccións (as rodas de Ferris, as montañas rusas, os coches para choque, o carrusel, etc.).
  • Encántame montar rodas de Ferris, montañas rusas, coches de choque, carrusel, etc., pero o meu favorito é as montañas rusas.

Elipses (...)

Agora, para elipses. Unha elipse é ese set molesto de tres períodos (...). Moitas veces, non se usa de forma innecesaria e confunde ao lector. Debe usarse principalmente en escritos formais para mostrar cando un pensamento está saíndo, un escritor está pausando para facer énfasis ou para pensar seriamente, ou en material citado para mostrar que o contido foi omitido, pero non se cambia o significado da cita .

Unha forma de evitar usar incorrectamente unha elipse é simplemente rematar a oración ou o pensamento. Moitas veces insírese unha elipsis para servir a un propósito similar ao dicir "um" ou "uh" cando falamos en voz alta para mostrar que estamos pensando ou comprando tempo. É como un incómodo silencio ou garganta. Ou, ás veces, emprégase cando deixamos o pensamento ao final da frase sen terminar por implicar que temos máis que dicir cando non o fixemos.

Un exemplo de uso axeitado:

  • O meu veciño díxome que a parella na rúa está a recibir un divorcio porque a esposa era infiel. Con cellas levantadas, pregunteille: "Non pensas que realmente ...?"

Que tipo de empresario é HGR? Spotlight de compradores con Jeff Crowl

HGR Industrial Surplus Buyer Jeff Crowl and family
Back row (l to r): Logan Crowl, Jeff Crowl, Jeff’s Girlfriend Renee Marzeski, her daughter Maddy, her son Bill
Front row (l to r): Jeff’s son Ross and daughter Alexa with Renee’s son Dan

(Courtesy of Guest Blogger Jeff Crowl, HGR buyer)

Cando comezou con HGR e por que?

I started with HGR on April 20, 1998. I signed on with HGR because I really liked what I did at the previous company many of us worked for and wanted to continue on that path.

Cal é o seu territorio, eo que fai nunha base diaria?

My territory right now is most of the eastern part of Pennsylvania and most of the state of New Jersey. In the past, at different times, I also have covered Virginia, Maryland, Delaware, upstate New York, North Carolina, and Ontario, Canada. I have bought deals from sister plants that I dealt with in Texas and California. My days start between 5 and 5:30 a.m. Depending on where I am driving to, I may or may not have time to go into my home office and do some work. Then I’ll drive to wherever I have my inspections scheduled for the day. Once there, I go through and inspect the equipment and then I’ll either head home or to a hotel. Typically I get back home between 4 and 6 p.m., and most nights have two hours or so of email to answer and/or other opportunities to follow up on.

O que máis lle gusta no seu traballo?

What I like most about my job is probably all of the different things I see. Every day is different, every drive is different, every inspection is different, and every contact is different. Of all the companies I have visited in the last 20 years, it is amazing to me the different philosophies companies have. One company may be so clean that you could eat off the floor; others you feel like you need a shower when you leave them. One may hold on to unused equipment for many years, and others have policies that if they haven’t used it in three months they should get rid of it. But I just like that every day is different in one way or another.

Cal é o seu maior reto?

My greatest challenge is and always will be the hunt for good surplus to buy. We have to keep feeding the showroom so that everyone else in the company can do their thing.

Cal é o seu momento máis interesante no HGR?

My most interesting moment at HGR. Wow, I mean it’ll be 20 years this April, so there are so many and also many that I have forgotten. I once accidently kicked a cat and really got scolded by the receptionist and once went to the house of a guy who we bought a deal from and he was not answering calls so I could get the equipment picked up. But I will go with a funny one that happened a few years back. I was in a facility where the contact showed me the equipment they were selling and left me alone and said to show myself out when I was finished. It was a nice cool day out, and as I was walking back to the front of the building there was a side door open and all I had to do was walk through the company lunch room which was being mopped by a lady. As I started to go through, she yelled over to me to be very careful because the floor was being stripped of the finish. Well, of course I saw her walking on the floor and thought for sure that being a nimble middle-aged buyer, I could do it no problem. So I kept walking and much to my surprise floor stripper is much more slick than soap and water. As soon as my feet hit that floor, they went out from under me and were instantly above my head as I landed flatly on my back and smacked my head on the floor. Embarrassed as I lay on the floor, I was trying to get up as quickly as possible so no one would see me. As I tried to prop myself up on an elbow to get up, they just kept slipping out from underneath me as I flopped around like a fish out of water. All I can remember is flopping around and hearing that woman who was stripping the floor laughing hysterically at me. After a few more flops, I was able to get to my feet and “skate” over to the side door to freedom. Bruised, battered, and my pride shaken, I walked to my car covered in the floor gel only to notice my Dell Tablet was smashed. So I then had to make the call to my manager and tell him what happened. Thankfully, he understood and thought the story was quite funny as well.

Que desexa facer cando non está a traballar?

My greatest joy when not working would be spending time with my family. I have three kids XCHARX a 26-year-old son, Logan; a 23-year-old daughter, Alexa; and a 20-year-old son, Ross. Logan lives in Pittsburgh; Alexa lives in Philadelphia; and Ross has one more semester until he finishes college. So, really anything I can do to see and be with them is all I need.

Quen é o seu heroe ou maior influencia / inspiración, e por que?

I would have to say my father was my greatest influence on me. He passed away in March 1993 from one of the few things I can actually say I hate – cancer. But he was just one of those people who worked hard and never complained and was someone you could always go to and talk to or ask anything of. He was a speech pathologist and last worked as a supervisor of speech and hearing. He was a very honest, moral, and funny person who is greatly missed.

¿Perdín todo o que queiras que todos saiban?

One other thing I would like to mention is that my girlfriend, Renee, and her three children (Maddy, Bill, and Dan) also live with me. They range from 12 to 22 years of age. We have a busy house on holidays when everyone is home, but they are all great kids and fun to be around.

O agasallo que segue dando

PSA Custom Creations HGR campá do tanque de mergullo

De volta en agosto 8, albergue a blogue polo blogue dos convidados Patrick Andrews, un ex-bombeiro do exército dos EE. UU., converteuse no artista que fai as súas creacións a partir de tanques de buceo repurpos. Evidentemente, gustoulle o seu traballo porque compartiu que notou un aumento nas vendas no seu sitio web de etsy, PSA Custom Creations, pouco despois de que publicase o post. ¡Grazas a HGR, fíxonos unha das súas campás coas nosas cores e logotipos! Quedou colgado na oficina de vendas desta semana, xusto a tempo para as vacacións. Entón, agora, se recibe un bo negocio en HGR, pode chamar a campá e avísanos que es un cliente feliz. Grazas, outra vez, Patrick, polo marabilloso agasallo que seguirá dando. E, como sabes desde esa famosa película É unha vida marabillosa, "Cada vez que soa unha campá, un anxo recibe as súas ás".

Campana do tanque de mergullo PSA Custom Creations feita para HGR

Que tipo de empresario é HGR? Spotlight do comprador con Jim Ray

Comprador de HGR Jim Ray coa súa familia

Cando comezaches con HGR e por que?

Eu era un dos traballadores orixinais de 11 que abriu HGR en maio 1998. Dimitín a miña posición noutro concessionário de máquinas e comezou a traballar no HGR porque o reto de construír unha nova empresa desde o principio, aínda que arriscada, parecía emocionante e gratificante.

Cal é o seu territorio, eo que fai nunha base diaria?

O meu territorio está composto polo sur de 2 / 3 de Ohio, o sur de 3 / 4 de Indiana, o leste de 2 / 3 de Kentucky eo suroeste de 1 / 3 de West Virginia. Diariamente, visito fábricas no meu territorio e inspecciono os seus excedentes. Cando digo inspeccionar, quero dicir que camiño, camiñamos, arrastrándose baixo, subir e apretar entre máquinas e equipos para identificar, evaluar e sacar fotos. Polo menos un día por semana (normalmente o luns) paso o día na miña oficina na casa. Os días de oficina adoitan ser días longos chamando e enviando mensaxes de correo aos vendedores para seguir as ofertas que enviarei, negociar ofertas, seguir as conexións, programar citas e comunicar necesidades de logística aos departamentos de transportes xunto con outros problemas que se teñan que abordar.

O que máis lle gusta no seu traballo?

O que máis me gusta do meu traballo é poder visitar unha gran variedade de instalacións de fabricación e ver como se producen diferentes elementos. Tamén me gusta reunir e negociar con unha gran variedade de persoas, así como xestionar o meu territorio e organizarme.

Cal é o seu maior reto?

O meu maior desafío é estar alí das miñas oportunidades cando estou ocupado.

Cal é o seu momento máis interesante no HGR?

A miña inspección máis interesante ou máis memorable foi durante unha inspección dun coñecido fabricante de guitarra e amplificador. O seu vestíbulo estaba cheo de guitarras autografadas e carteis de tamaño real. Eu son fanático da música, e varios dos músicos que escoito estaban representados nas paredes. Mentres camiñaba pola fábrica cara ao equipamento que tiñan á venda, pasamos a área de proba final onde varios tipos que parecían estrelas de rock que se atascaban nas guitarras. Unha das áreas en que tiñan equipos para que mirades tiña sobre 50 pythons de peles de serpes, que eran polo menos 10 pés de lonxitude, a maioría eran máis longos. Ao parecer, as guitarras de serpe son populares e realmente utilizan as peles reais da serpe para facelas. Esa inspección estaba lonxe da miña fabricación típica de pezas automotivas e sempre me quedou na miña cabeza como moi legal.

Que desexa facer cando non está a traballar?

Eu gusto de remodelar proxectos en toda a casa e xogar a cartas e xogos de mesa coa miña muller e tres fillos: Jillian (15), Matthew (13) e David (11). Tamén me gusta o aire libre e aproveito o campamento, a pesca e a camiña. Nestes días, cando non estou a traballar, normalmente estou nun ximnasio ou nun campo onde os nenos xogan fútbol, ​​baloncesto, voleibol ou lacrosse. Grazas a Deus, todos elixiron os deportes que me gusta mirar.

Quen é o seu heroe ou maior influencia / inspiración, e por que?

Eu diría que o meu pai foi a maior influencia na miña vida. Creceu como o fillo dun mineiro de carbón en Hazzard, Kentucky. Traballou duro para facerse coa facultade para obter un máster en ingeniería mecánica. Sempre traballou duro para proporcionar a nosa familia e nunca se queixou da viaxe e do estrés do seu traballo. Viviu unha vida moi modesta coa miña nai para poñer os meus irmáns, irmáns e comigo na universidade. Eu aínda ollo cara a el e espero que sempre poderei proporcionar á miña familia o xeito que fixo pola nosa.

¿Perdín todo o que queiras que todos saiban?

Eu son un gran adestrador de fútbol e xoguei, adestré e vexo xogos toda a miña vida. Eu gusto de asistir a The Barclays Premier League (a liga de Inglaterra) e son fan do Arsenal Football Club de Londres, Inglaterra. Raramente faltoulle ver unha partida. Na parte superior da miña lista de balde está algunha vez viaxar a Londres para ver o xogo do Arsenal en persoa.

Na cúspide da grandeza

Sabías que Cleveland foi clasificado por National Geographic como un dos mellores lugares 21 do mundo para visitar? Foi chamado "Unha cidade industrial que pulsa con enerxía creativa". E sinalaron barrios con excelentes restaurantes, incluíndo Ohio City, Tremont e East 4th St. Cleveland entrou no número 14 e foi un dos dous únicos locais nos Estados Unidos que fixo a lista. As eleccións realizáronse a partir dunha avaliación da cidade, a natureza ea cultura. Cleveland ocupou a terceira posición para a cultura.

Aquí está a lista completa para que poida ver a nosa competencia:

  1. Harar, Etiopía
  2. Provincia de Jujuy, Arxentina
  3. Tbilisi, Xeorxia
  4. Sydney, Australia
  5. Oaxaca, México
  6. Viena, Austria
  7. North Shore, Oahu, Hawaii
  8. Malmö, Suecia
  9. Jordan Trail
  10. Dublín, Irlanda
  11. Madagascar
  12. Santiago, Chile
  13. Phnom Penh, Camboxa
  14. Cleveland, Ohio
  15. Tetouan, Marruecos
  16. Parque Nacional Seoraksan, Corea do Sur
  17. Albania
  18. San Antonio, Texas
  19. Labrador, Canadá
  20. Frisia, Países Baixos
  21. Ruaha National Park, Tanzania

Sabemos que Cleveland é xenial por mor das sorprendentes persoas e empresas que se atopan aquí. Aínda que, estou orgulloso de chamar a casa de Cleveland, fíxeno en Viena, Dublín e San Antonio. Xa estivo en algún dos lugares 21 da lista ou tes plans de visitar pronto?

Recordatorio: HGR está aloxando mañá unha poxa

Xaneiro 19, poxa 2017 HGR

Asegúrese de rexistrarse e ver os elementos a tempo para a poxa de HGR mañá.

HGR Industrial Surplus está asociándose con Cincinnati Industrial Auctioneers para albergar unha poxa en persoa e en liña de activos da antiga Allison Conveyor Engineering en 120 Mine St., Allison, Penn. Esta poxa inclúe fábricas de ponte, táboas de plasma, equipos de fabricación e soldadura, mecanizado de CNC e equipamentos e equipos de apoio.

prema aquí para máis detalles e para rexistrarse.

Que tipo de empresario é HGR? Q & A co Departamento de Recursos Humanos de HGR

Director de Recursos Humanos de HGR, Tina Dick e HGR, Asistente de Recursos Humanos, abril de Quintiliano
L to r: HGR, Director de Recursos Humanos, Tina Dick e HGR, Asistente de Recursos Humanos, Abril Quintiliano

(Cortesía de Invitado Blogger Tina Dick, xefe de recursos humanos de HGR)

O que o seu departamento de facer?

O Departamento de Recursos Humanos xestiona as necesidades de persoal de HGR. O noso departamento manexa todos os aspectos relacionados cos recursos humanos, a contratación, a bordo, os beneficios e as compensacións, a folla de pagamento, a implicación e retención dos empregados, así como a supervisión e asegurando que cumprimos as regras estatais e federais que se aplican ao anterior.

Cantas persoas traballan no seu departamento, e cales son as súas funcións?

Somos un equipo de dúas persoas. Eu son o director de recursos humanos e April é o asistente de recursos humanos. Á medida que automatizamos algunhas cousas, abril agora asiste en inventario, vendas e o departamento de compra e fai un gran traballo.

As cualificacións que precisa para ser exitosa no seu departamento?

Existen varias competencias en recursos humanos onde precisa esforzarse para o dominio para ter éxito. Estas competencias son: comunicación, xestión de relacións, prácticas éticas, acúmulos empresariais, avaliación crítica, liderado, consulta e eficacia cultural. O coñecemento ea práctica en cada área axúdanche a manter un equilibrio que promova unha colaboración coherente entre a organización eo persoal.

O que máis lle gusta no seu departamento?

Entregar as cookies de aniversario, claro!

Que desafíos o seu departamento afrontou e como superalas-los?

A contratación / retención son e sempre será o maior desafío en calquera departamento de RRHH. Vivimos nunha sociedade en movemento onde a xente quere chegar ao seguinte e iso está ben. Se xogamos un papel no éxito de alguén e estamos preparados para seguir adiante, estamos contentos de ter sido parte do percorrido. Pero o obxectivo sempre será mirar formas de mellorar con iso. Tentamos a nosa taxa de rotación baixa case a metade do ano pasado.

Que cambios na forma na que o seu departamento fai negocios ocorreron nos últimos anos?

Os recursos humanos non foron un departamento formal hai tres anos. Nese tempo, traballamos cos supervisores para proporcionar acceso a formación formal para o seu papel. Desenvolvemos procesos escritos para cada departamento. Formalizamos o proceso de a bordo; as nosas novas contratacións veñen cunha orientación formal e unha formación máis estruturada e documentada. Presentamos e implementamos conversacións de rendemento e obxectivos. Creamos un sistema de recrutamento completo cun sistema de rastreamento de solicitantes onde os candidatos poden postular en liña e o noso xerente de contratación pode ver os seus currículos en liña mentres agrupa candidatos para futuras aperturas. Traballamos en estreita colaboración co noso CEO no desenvolvemento dunha cultura empresarial positiva. Axudamos aos empregados a implementar plans de compromiso dos empregados, por exemplo, gañar as táboas e voar. Moitos cambios, todos reto e todos moi gratificante!

Que procesos de mellora continua que espera para aplicar no futuro?

Máis ferramentas de formación. Temos a intención de mirar cara atrás a algúns dos procesos que puxemos en marcha e facelos mellores. Sempre tes que revisar o que comezou. Que podemos cambiar? Que funciona? Que non? ¿Que é a tecnoloxía? Como podemos ser máis estratéxicos? Continúa a buscar formas de manter a comunicación aberta.

Cal é o ambiente xeral do HGR como?

Temos un ambiente familiar e orientado ao equipo, aínda que temos compradores en todo o país e un centro de atención telefónica en Austin. Intentamos manter isto na vangarda e ser inclusivo a todos. Cada papel conta, tanto en Euclid, Austin ou nos distintos estados onde están os nosos compradores.

Cal é a súa perspectiva sobre a fabricación, o excedente, a recuperación do investimento / produto ciclo de vida / reciclaxe de equipos?

Hai moitas formas que o que fai HGR afecta ás persoas. Novas start-ups, artistas, empresas no exterior que son capaces de producir produtos cos nosos equipos. Doutra banda, ofrecemos un excelente servizo ás industrias que precisan limpar o espazo físico ou están saíndo da industria e queren recuperar algún dos seus investimentos. O noso modelo de negocio é único.

Quen é John Miller e que hai de poxa?

Bote de poxas


Comprador HGR John MillerDo mesmo xeito que a vella canción de Donny & Marie "A Little Bit Country, A Little Bit Rock 'n Roll", John Miller, un dos compradores de HGR que se atopa en St. Louis, Missouri, é un pouco de vendas, un pouco comprador. El traballa co departamento de vendas de HGR e co departamento de compras para traer leads para equipos de corretagem que podemos vender a través do noso sitio web e os que levan aos que podemos subastar. Así pois, a súa posición é única porque os elementos que os corredores non aparecen ao showroom de HGR en Euclid, Ohio.

Como foi que Xoán dirixise a HGR e cal é a súa experiencia? Ben, antes de traballar para HGR, traballou no campo das vendas de maquinaria e maquinaria industrial. Ten unha longa relación con HGR no lado do cliente. Vendeu equipos aos compradores rexionais de HGR no pasado, que é como desenvolveu unha relación con HGR antes de chegar a bordo como empregado.

Antes de que John chegase a bordo en febreiro de 2016, HGR ocasionalmente participou en poxas cos seus socios subastadores, pero agora hai un foco nas oportunidades e na obtención do negocio. Miller di: "A maioría das veces somos asociados con Cincinnati Industrial Auctioneers porque son os primeiros na zona polo que adoitan vender e o que vendemos habitualmente. É unha relación de cortesía que beneficia tanto aos nosos clientes porque a nosa lista combinada de compradores e clientes interesados ​​complétanse. "O papel de HGR no proceso de poxas é traer leads para poxas potenciais e dirixir o mercadotecnia para poxas próximas a través do seu sitio web, correo electrónico lista e redes sociais. Miller di: "Colaboramos en seis ou sete poxas cada ano en EE. UU. E Canadá, eo noso obxectivo é un par de poxas por trimestre. Nove veces fóra de 10 a poxa está a ser realizada porque unha planta pechouse ".

A poxa de John leva moitas veces proveñen dos compradores de HGR que están fóra do campo e poden decidir que a situación non é un acordo de compra, senón unha situación de poxa e das relacións e contactos establecidos por HGR. El observa que "estas poxas engádense á nosa proposta de valor para os clientes que compramos e os clientes aos que vendemos porque podemos sacar as cousas da súa fábrica de inmediato e dentro da nosa sala de exposicións ou maximizar o valor dos elementos vendéndoos o chan de fábrica en poxa ao movelo non é viable porque reduciría o valor. As subastas estiveron na captación recentemente de valoración. "

Aquí está unha ligazón á seguinte subasta en liña e en persoa do HGR activos da ex Allison Conveyor Engineering en 120 Mine St., Allison, Penn. Esta poxa en decembro 19 inclúe fábricas de ponte, táboas de plasma, equipos de fabricación e soldadura, mecanizado de CNC e ferramentas e equipos de apoio.

Se necesita máis información sobre o proceso de poxa ou leva unha poxa, póñase en contacto con John Miller 636-222-0098 ou Jmiller@hgrinc.com.



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